Luxury Hotel Steward - 5-Star Property in Seminyak, Bali

Join Graha Megaria Raya, a prestigious 5-star hotel in the heart of Seminyak, Bali, as a Steward. This is a unique opportunity to be part of a world-class hospitality team dedicated to delivering exceptional guest experiences in one of Bali’s most sought-after destinations. As a Steward, you will be the face of our hotel, ensuring every guest feels welcome and well-cared for. You will work closely with our team to maintain the highest standards of cleanliness and service, creating a luxurious and comfortable environment for our guests.

At Graha Megaria Raya, we pride ourselves on our commitment to excellence and our passion for hospitality. Our hotel offers a blend of modern luxury and traditional Balinese charm, providing an unforgettable experience for our guests. If you are passionate about hospitality, have a keen eye for detail, and are eager to contribute to a team that values guest satisfaction above all else, we invite you to join us.

📋 Tanggung Jawab Pekerjaan

• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
• Maintain the highest standards of cleanliness and presentation in guest rooms and public areas.
• Provide exceptional customer service, addressing guest needs and concerns promptly and professionally.
• Assist with room service, including delivering meals and beverages to guest rooms.
• Collaborate with the housekeeping team to ensure rooms are ready for new guests.
• Participate in training and development programs to enhance your skills and knowledge.
• Adhere to all health and safety protocols to ensure a safe and comfortable environment for guests and staff.
• Maintain a positive and professional attitude, embodying the values of Graha Megaria Raya.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a hospitality role, preferably in a 4 or 5-star hotel.
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Familiarity with hotel management systems and guest service software.
• Ability to work well under pressure and meet tight deadlines.
• Fluent in English and Indonesian, with a good understanding of local customs and traditions.
• Physical stamina to assist with heavy lifting and cleaning tasks.
• Passion for hospitality and a commitment to delivering exceptional guest experiences.

🛠️ Keahlian

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